IndustryThe Verge·October 30, 2026

Starbucks wants to use AI to show you a ‘personalized digital menu’ at the drive-thru

Starbucks could eventually show you a personalized digital menu when you pull up to the drive-thru. During an earnings call on Thursday, Starbucks CEO Brian Niccol said the company is going to explore "experiences that recognize participating customers as they arrive, present personalized digital menus, and make payment more effortless," as spotted earlier by More Perfect Union. It sounds similar…

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